School of Hotel Management

Unveiling Hospitality Excellence: Where Service Meets Innovation

Mr. Bikash Krushna Das

Dean

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Dean’s Message

Welcome to the School of Hotel Management at DRIEMS University, where we are committed to cultivating the next generation of hospitality leaders. The hospitality industry is one of the fastest-growing sectors globally, offering exciting career opportunities across diverse fields, including hotels, resorts, restaurants, event management, and tourism.

At the School of Hotel Management, we believe in holistic development. Our curriculum is designed not only to impart technical skills and knowledge but also to foster creativity, leadership, and cultural understanding. We emphasize hands-on learning, ensuring that our students gain real-world experience through internships, industry projects, and collaborative engagements with leading hotels and hospitality organizations.

Welcome to a world of opportunities!

ABOUT

The School of Hotel Management at DRIEMS University is a distinguished institution dedicated to nurturing industry-ready professionals in the vibrant field of hospitality. Our overarching vision is to cultivate individuals who embody the ethos of exceptional service and innovative thinking. With a mission to offer world-class education combined with practical experience, we strive to prepare our students to excel in the dynamic and competitive hospitality sector. Our curriculum is meticulously designed to cover all facets of hotel management, tourism, event planning, and culinary arts, ensuring a well-rounded education that meets the demands of the industry. At the heart of our approach lies a commitment to excellence and interdisciplinary collaboration. Through strategic partnerships with leading hospitality organizations and a faculty of experienced professionals, we provide our students with unparalleled opportunities for growth and development. At the School of Hotel Management, we believe in the power of hospitality to create transformative experiences and shape the future of the industry. Join us in this journey where every interaction is an opportunity to showcase excellence in service and innovation.

Vision

The School of Hotel Management at DRIEMS University is to provide a comprehensive and industry-focused education that prepares students for successful careers in the hospitality sector.

Mission

◆To impart industry-oriented education in hospitality and hotel management, blending academic excellence with practical skills to meet global hospitality standards.

◆To foster innovation, professionalism, and ethical values among students, preparing them for leadership roles in the hospitality sector

◆To promote research, entrepreneurship, and sustainable practices in hospitality management, contributing to the socio-economic development of the nation.

PROGRAM OUTCOMES (POs)

PO1
Comprehensive Industry Knowledge: Graduates gain a thorough understanding of hospitality operations, including front office management, food and beverage service, housekeeping, and event planning. This broad foundation helps them manage different areas within a hotel or resort and equips them to tackle industry challenges with confidence.
PO2
Customer Service Excellence: Hotel Management students learn to create exceptional guest experiences by mastering communication, empathy, and problem-solving skills. They are trained to anticipate guest needs and exceed expectations, a critical asset in building guest loyalty and brand reputation.
PO3
Leadership and Teamwork: The curriculum fosters leadership qualities and the ability to work collaboratively in team settings. Students learn to manage and inspire teams, a vital skill for supervisory and managerial roles where leading by example and fostering teamwork are essential for smooth operations.
PO4
Operational and Financial Acumen:Students develop skills in budgeting, revenue management, and cost control. Understanding these financial aspects allows graduates to make strategic decisions, improve efficiency, and contribute to a hotel’s profitability.
PO5
Culinary Skills and Food Safety:For students specializing in food and beverage, the program includes training in culinary arts, nutrition, and food safety standards. This prepares them for roles in kitchen management, menu planning, and food and beverage supervision, with a strong emphasis on health and hygiene practices.
PO6
Adaptability and Problem Solving:Hospitality is a dynamic industry, and students are trained to adapt to unexpected situations, handle guest complaints, and make quick, effective decisions. This flexibility is essential for successful careers, as they may encounter various challenges that require creative solutions.
PO7
Cultural Sensitivity and Global Perspective: With international tourism growing, understanding cultural differences is key. Hotel Management programs expose students to global hospitality practices, preparing them to interact with guests from diverse backgrounds and providing skills valuable in international assignments.
PO8
Technology and Innovation: Graduates are familiar with the latest industry software, property management systems (PMS), and digital marketing techniques. They understand the role of technology in enhancing guest experiences, improving operational efficiency, and gaining a competitive edge.
PO9
Environmental and Social Responsibility: Students are encouraged to practice sustainable hospitality management, focusing on eco-friendly practices and community engagement. They learn to implement strategies that reduce environmental impact and promote social responsibility, increasingly important for today’s conscious travelers.
PO10
Career Readiness and Professionalism: The program emphasizes professionalism, time management, and work ethics, preparing students for immediate entry into the workforce. Many programs include internships, providing students with real-world experience, industry contacts, and confidence to succeed in their careers.
PO11
Global perspective: Develop an understanding of international hospitality standards, cultural diversity, and global trends to work effectively in worldwide hospitality settings.
PO12
Research and development aptitude: Foster analytical thinking and research skills to explore new ideas, contribute to academic knowledge, and improve industry practices through innovation and evidence- based strategies.

PROGRAM EDUCATIONAL OBJECTIVE (PEOs)

PEO1
Develop Industry-Ready Professionals :
Equip students with a strong foundation in hotel management principles, hospitality operations, and customer service.
PEO2
Cultivate Leadership and Communication Skills :
Foster essential leadership qualities and interpersonal skills needed to manage diverse teams effectively.
PEO3
Promote Global Awareness and Cultural Sensitivity:
Emphasize the importance of cultural diversity and global hospitality trends, enabling graduates to succeed in multicultural environments.
PEO4
Instill Ethical and Sustainable Hospitality Practices
Inspire students to adopt ethical practices and uphold integrity in their professional lives.

PROGRAM SPECIFIC OUTCOME (PSOs)

PSO1
Operational Proficiency:
Apply practical and theoretical knowledge in core hospitality functions such as food production, front office, housekeeping, and food & beverage service.
PSO2
Managerial and Entrepreneurial Skills :
Demonstrate managerial abilities and an entrepreneurial mindset to plan, manage, and lead hospitality ventures effectively.
PSO3
Industry Readiness and Professional Ethics :
Exhibit professional conduct, effective communication, and readiness for diverse roles in the hospitality and tourism industry with a strong sense of ethics and responsibility

Under Graduate
Post Graduate

⮞ Bachelor of Hotel Mgmt. & Catering Tech. (BHMCT )

⮞ Diploma in Hotel Management (DHM)

⮞ Post Graduate Diploma in Hotel Management (PGDHM)

⮞ Master of Hotel Management (MHM)